Last updated: 18 March 2026
These Terms of Service govern access to and use of Gig Manager, a scheduling and workforce management platform operated by Lachlan Brown Group in the United Kingdom.
By accessing or using Gig Manager, you agree to these Terms of Service. If you use the platform on behalf of a venue, company, or other organisation, you confirm that you have authority to bind that organisation to these terms.
Gig Manager provides tools for venue scheduling, technician assignments, availability tracking, reporting, communications, and related operational workflows. We may improve, modify, suspend, or discontinue parts of the service where reasonably necessary for maintenance, security, legal compliance, or product development.
You agree not to misuse Gig Manager. This includes, without limitation:
Some features may require a paid subscription. Venue administrators are responsible for ensuring billing details are valid and current. Payments are processed by Stripe or another appointed payment processor. Subscription fees, billing cycles, and plan features may be updated with reasonable notice where required.
You retain responsibility for the information you or your organisation submit to the platform, including schedules, assignments, comments, and communications. You grant us the limited rights needed to host, process, display, and transmit that information in order to operate and support the service.
We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability. Planned maintenance, emergency fixes, third-party outages, and network issues may affect service access from time to time.
We process personal data in accordance with applicable UK data protection law, including the UK GDPR and Data Protection Act 2018. Please also read our Privacy Policy for details on how personal data is handled.
Gig Manager, including its software, branding, interface design, and related content, is owned by or licensed to Lachlan Brown Group. Except where expressly permitted, you may not reproduce, distribute, modify, or create derivative works from the platform or its content.
We may suspend or terminate access where reasonably necessary, including for breach of these terms, security concerns, non-payment, suspected unlawful activity, or prolonged inactivity. You may stop using the platform at any time. Where appropriate, we may retain limited records for audit, legal, and operational purposes.
The service is provided on an "as available" basis. To the fullest extent permitted by law, we exclude implied warranties, representations, or guarantees regarding uninterrupted availability, fitness for a particular purpose, or non-infringement.
Nothing in these terms excludes liability that cannot legally be excluded under the laws of Scotland, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
Subject to that, Lachlan Brown Group will not be liable for indirect, incidental, special, consequential, or loss of profit, revenue, data, business, or goodwill arising from use of or inability to use Gig Manager. Our total aggregate liability in connection with the service will be limited to the amount paid for the service in the 12 months preceding the event giving rise to the claim, or £100 if no fees were paid.
These terms are governed by the laws of Scotland. The Scottish courts will have exclusive jurisdiction over disputes arising out of or in connection with these terms, unless applicable consumer law requires otherwise.
We may update these terms from time to time. Where changes are material, we may provide notice through the platform or by email. Continued use of Gig Manager after updated terms take effect constitutes acceptance of those updated terms.
For contractual, legal, or account queries, contact support@gig-manager.app.